Prime Play Athletics (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and your choices.
1. Information We Collect
We may collect the following types of information:
a. Information you provide directly
Name, email address, billing/shipping address, phone number, payment information (processed by our payment providers), order details, and any correspondence you send to us.
b. Information automatically collected
Usage data (pages viewed, time on site), IP address, device and browser information, cookies and similar technologies.
c. Information from third parties
Payment processors (Paddle, 2Checkout, Payoneer, etc.), analytics providers (Google Analytics), and shipping carriers may provide information related to payments, fraud checks, and delivery.
2. How We Use Your Information
We use personal data to:
Process and fulfil your orders (billing, shipping, returns).
Communicate order updates, respond to inquiries and provide customer support.
Improve our website, analyse usage, and personalize your shopping experience.
Prevent and detect fraud and enforce our Terms.
Comply with legal obligations (taxes, record-keeping).
Send marketing communications if you opt in (you can unsubscribe anytime).
3. Legal Basis (for EU/EEA users)
When applicable, we process data based on: consent; performance of a contract (order fulfilment); compliance with legal obligations; and our legitimate interests (fraud prevention, site improvement).
4. Sharing Your Information
We may share data with:
Service providers who process payments (Paddle, 2Checkout), host the website, provide analytics, and handle shipping.
Authorities or legal parties if required by law or to protect our rights.
Third parties only in aggregated/anonymized form for analytics (no personal identification).
5. Payments & Financial Data
We do not store full card details on our servers. Payment processing is handled by third-party providers (Paddle, 2Checkout, Payoneer etc.) who have their own security and privacy policies. Please review their policies directly.
6. Cookies & Tracking
We use cookies and similar technologies to operate the Site, remember preferences, perform analytics and targeted ads. You can set your browser to refuse cookies, but some features may not work.
7. Data Retention
We retain personal data as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce policies. Order records may be kept for tax/accounting reasons.
8. Your Rights
Depending on your jurisdiction, you may have rights such as: access to your personal data, correction, deletion, restriction of processing, portability, and to object to processing. To exercise rights, contact primeplayathletics@gmail.com. We will respond in accordance with applicable law.
9. Children
Our Site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have, contact us and we will delete such information.
10. International Transfers
Your data may be processed and stored in countries outside your own. We take steps to ensure appropriate safeguards are in place.
11. Security
We implement reasonable administrative, technical and physical measures to protect personal data. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
12. Changes to This Policy
We may update this Privacy Policy. Changes will be posted on this page with an updated effective date.
